Privacy policy
Updated November 6, 2026.
What we collect
Your name, email address, phone number and message when you send us a form.
Standard request information, such as your IP address and browser, in the logs our host keeps.
Cookies
You may refuse the use of cookies by selecting the appropriate settings on your browser. If you do, you may not be able to use the full functionality of this website.
Questions
If you have any questions about this Privacy Policy, call us at 346-488-0422 or use the contact page.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | stratfordhouseapts.com | Hosts this site and records standard request logs. | Every page |
| G5 | inventory.g5marketingcloud.com (our server) | Supplies available homes, rents and move-in dates. No personal information is sent. | When a page shows homes |
| Knock | doorway-api.knockrentals.com (our server) | Supplies open tour times. Receives tour bookings and contact-form requests for the leasing team: your name, email, phone, chosen time and move-in date. | When you book a tour or send a request |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Matterport | my.matterport.com | 3D virtual tour. | When you open the tour |
| ActiveBuilding resident portal | stratfordhouseapartments.activebuilding.com | Rent payments and service requests. | When you follow the link |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| www.facebook.com | Our social page. | When you follow the link | |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
Your choices
To ask what information we hold about you, correct it or have it deleted, call 346-488-0422, or write to Stratford House Apartments, 4010 Linkwood Dr, Houston, TX 77025.
Changes
If this policy changes, the date at the top of this page changes with it.